Terms & Conditions
General terms and conditions of business
1. Scope of application
For all orders via our online shop, the following terms and conditions apply at the time of the order. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).
2. Contractual partner & conclusion of contract
The following regulations on the conclusion of the contract apply to orders via our Internet shop www.cleancoder.club.
The purchase contract is concluded with
Clean Coder Club
Philipp Hauptmann (sole proprietorship)
Freibadstr. 13
81543 Munich
Further information can be found in the imprint .
The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
When an order is received in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.
The order is made in the following steps:
- Selection of the desired goods
- Confirm by clicking the "Order" button
- Checking the information in the shopping cart
- Click on the "Checkout" button
- Login to the online shop after registering and entering the login details (e-mail address and password)
- Repeat check or correction of the respective entered data
- Binding dispatch of the order by clicking on the button "order with costs" or "buy"
Before the binding submission of the order, the consumer can return to the website on which the customer's details are recorded and correct or correct input errors by pressing the "Back" button in the Internet browser he is using after checking his details Closing the internet browser cancel the ordering process. We immediately confirm receipt of the order by an automatically generated email ("order confirmation"). With this we accept your offer.
3. Contract language & contract text storage
Saving the text of the contract when ordering via our online shop: We save the text of the contract and send you the order data and our general terms and conditions by email. You can also view the terms and conditions at any time at https://cleancoder.club/pages/agb. You can view your past orders in our customer area under My Account > My Orders. The language available for the conclusion of the contract is German.
4. Prices and shipping costs
All prices are in EURO including the statutory sales tax and plus the proportion of shipping costs indicated on the homepage or at the checkout.
In the event of a cancellation or return, the customer must bear the direct costs of the return shipment.
5. Terms of payment, availability of goods, customs duties
The payment of the purchase price is payable immediately upon conclusion of the contract. If the due date for payment is determined according to the calendar, the customer is already in default by missing the deadline.
The consumer has the option of paying by direct transfer, Klarna, PayPal, credit card, Apple Pay or Google Pay. You will therefore be redirected to the website of the respective online provider for payment. There you can enter your payment details, confirm the use of your data and the payment order.
If the product specified by the customer in the order is only temporarily unavailable, the provider will also inform the customer of this. Incidentally, in this case the provider is also entitled to withdraw from the contract. In doing so, he will immediately reimburse any payments already made by the customer.
In the case of international delivery, the buyer bears all customs clearance fees. Import charges can vary widely and in most cases depend on the price and type of item, package weight and dimensions, country of origin, and destination country taxes, duties and fees.
6. Delivery
Unless we have clearly stated otherwise in the product description, all of the items we offer are ready for immediate dispatch. Delivery within Germany takes place within 2-7 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after the conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
We mainly deliver by mail. In certain periods we also offer the option of self-collection in Munich. The corresponding option can be selected in the ordering process.
The return costs are to be borne by the end consumer himself, unless there is a valid complaint. You can find more information in the " Returns " section.
7. Retention of Title
We reserve ownership of the goods until the purchase price has been paid in full.
8. Transport damages
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance. In order to benefit from the right of withdrawal in the event of transport damage, a complaint must be made about the shipment to Clean Coder Club upon receipt. After the cancellation period has expired, there is no longer any possibility of action to claim the transport damage.
9. Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
Right of withdrawal
You have the right to revoke the contract concluded with us within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a single order or the delivery of a product in several partial shipments or pieces).
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. You can use the model cancellation form shown below, but this is not mandatory.
Sample cancellation form
"I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: ... (please specify the goods here that are to be covered by the revocation)
- Order number:… (please add the order number of the goods here if you have received one from us)
- Ordered on: ... /received on: ... (please add the dates on which you ordered and received the goods)
- Name: ... (please add your full name here)
- Address: ... (please add your complete address here)
- Date: ... (please add the date of revocation here)"
- (*) Delete where not applicable
Please email your revocation (not your return) to: returns@cleancoder.club
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. You start the return and return process via our returns portal .
Consequences of Withdrawal
If you cancel the contract we will refund you any payment we have received from you for the goods purchased and we will refund you the cost of the cheapest standard delivery that we offer. This repayment will be made immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of the contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will we charge you any fees for the repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods you have received from us to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. If you return the goods, you will bear the costs for this. In this case, you must register the return of the goods via our returns portal.
Returns National & International
For returns within and outside of Germany, we cannot assume the costs of the return. Please note our returns policy and use our returns portal to start the return process.
The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
We would like to point out that we are not obliged to take back obviously used goods. We would also like to point out that we can demand compensation for damage to the goods caused by you.
Note: Please note that as per our returns policy, a returned item must be in the same condition in which you received it. This means that new items must be returned in the exact condition that you received them from us in order to receive a full refund.
We would like to point out that we are not obliged to take back obviously used goods. We would also like to point out that you may be entitled to demand compensation for damage to the goods caused by you.
End of cancellation policy
10. Warranty
The statutory warranty regulations apply.
Status of the General Terms and Conditions May 2023