Withdrawal
Right of withdrawal
You have the right to revoke the contract concluded with us within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a single order or the delivery of a product in several partial shipments or pieces).
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. You can use the model cancellation form shown below, but this is not mandatory.
Sample cancellation form
"I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods: ... (please specify the goods here that are to be covered by the revocation)
- Order number:… (please add the order number of the goods here if you have received one from us)
- Ordered on: ... /received on: ... (please add the dates on which you ordered and received the goods)
- Name: ... (please add your full name here)
- Address: ... (please add your complete address here)
- Date: ... (please add the date of revocation here)"
- (*) Delete where not applicable
Please email your withdrawal (not your return) to: returns@cleancoder.club
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. You start the return and return process via our returns portal .
Consequences of the Withdrawal:
If you cancel the contract we will refund you any payment we have received from you for the goods purchased and we will refund you the cost of the cheapest standard delivery that we offer. This repayment will be made immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of the contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will we charge you any fees for the repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods you have received from us to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. If you return the goods, you will bear the costs for this. In this case, you must register the return of the goods via our returns portal .
Returns National & International
For returns within and outside of Germany, we cannot assume the costs of the return. Please note our returns policy and use our returns portal to start the return process .
The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.